Frequently asked questions

What is G2A Shield?

It is a service protecting your transactions from checkout to delivery. With G2A Shield you have a guarantee that your product works properly. If not, we will give your money back.

G2A Shield is not necessary, however you won’t be able to enjoy all the benefits if offers, from Cashback to priority in our Customer Support and immediate solutions to your problems.

If you want to deactivate G2A Shield, you can do it anytime. Just log into your G2A PAY account and go to the G2A Shield tab under the G2A Wallet section.